FAQ

Frequently Asked Questions:

How long are dispatch & delivery times?

  • For stickers, stationary and pins; we aim to dispatch your item within 2 working days. Once we have dispatched your order, it should arrive in 3 days (UK) or 7 days (Worldwide).
  • For t-shirts, bags and other apparel; we have these items printed on demand by an external company in the UK. Their dispatch times are between 3-5 working days, however due to the COVID-19 pandemic this can currently be upto 12 days.
    Once dispatched your order should arrive in 2-5 days (UK/Europe) or 7-10 days (Worldwide). 

  • Delivery times are estimated via the Royal Mail website. There may be delays due to circumstances out of our hands.


Why did my delivery arrive in separate packages?

  • Stickers, pins and stationary are all stored in-house, but some of our products are printed on-demand by an external company. This means that your order may arrive in two separate packages if you purchase multiple items.


What is printing-on-demand?

  • Printing on demand is an eco-friendly alternative to bulk printing products.
  • Once an order is placed on our website, it is forwarded on to a specialist printer where it is printed directly onto the product/garment. We ensure that we use trusted printers, who use the best technology and highest quality products for the job.


Can I return my order?

  • We accept refunds on orders, EXCEPT for on printed-on-demand products. Items that are printed-on-demand and cannot be refunded are stated in their product description. 
  • Please contact hello@hungrynaru.com within 10 days of delivery to return an item. Your item must be returned to us within 30 days of delivery. 
  • If your item is not returned to us in its original condition, then you may not be entitled to a refund. 

  • If there are any problems with your order then please don’t hesitate to contact us! We are eager to help :)

How can I contact the Hungry Naru team?
  • You can contact us via email: hello@hungrynaru.com
  • Or DM us on instagram: @hungrynaru
  • Or Call us on 0774032203